ORDERS & SHIPPING
What name will appear on my bank or credit card statement for a purchase?
Your bank or credit card statement will show "LYPRICEL" or, "OCEANSIDEHE" as the merchant name for the transaction. If you have any questions related to product charges on your credit card statement, please contact us to clarify and resolve the issue rather than charging it back. We value honesty and transparency and promise to make sure every customer is treated fairly and respectfully.
Why was my transaction declined?
Please give us a call at (657) 221-3701 and we would be happy to help identify why your transaction was declined. For security purposes all transactions will be declined if they exceed $700.00. To ensure your transaction is not declined for this reason please confirm your order total does not exceed $700.00.
Domestic Shipping (United States)
We offer multiple shipment options for deliveries of LypriCel products to addresses within the United States:
USPS First Class FREE (delivers in 3-7 business days once shipped)
USPS Priority Mail (delivers in 1-3 business days once shipped)
USPS Priority Mail Express (overnight business day delivery once shipped)
FedEx 2 Day (delivers in 2 business days once shipped, excludes Hawaii)
FedEx Standard Overnight (overnight business day delivery once shipped)
The above delivery times represent typical scenarios for most areas in the United States. Subject to the delivery couriers' capabilities, actual delivery times may vary.
As a default measure, we do not require a signature for delivery. If you would like us to require signature for delivery, please reach out to us prior to submitting your order and we will be happy to manually add this option for your delivery.
Please note that orders are shipped within 1 business day of order date. Note that generally, if the order is placed prior to 12:00 PM PST it will be shipped the same day.
Why don’t the LypriCel® products dissolve in water?
It is this very lack of solubility that makes liposomes impervious to stomach acids and bile salts. It also gives them quick and easy access into the bloodstream and enables them to slip across cell membranes as they quickly and safely transport nutrients to their intended destination.
When is the best time to take LypriCel® products?
While there is no exact time these products have to be taken, we recommend taking them in the morning and/or early afternoon. Taking the products too late in the evening may cause a burst of energy which could interfere with your normal sleep schedule. We also recommend that you take them on an empty stomach to provide the maximum and quickest entrance into the bloodstream.
Do LypriCel® products contain any genetically modified (GM) ingredients?
No! All LypriCel® products are 100% non-GMO.
Is Sunflower Lecithin Safer than Soy Lecithin?
Most of the phytochemicals in soybeans are also found in sunflower kernels, the source of sunflower lecithin. Like soybeans, sunflower kernels are well known to have protease inhibitors, phytates (phytic acid), saponins, isoflavones, oxalates and more.1
We have not found any evidence that soy or sunflower lecithin is unsafe. Sunflower lecithin is a wonderful source of phospholipids; it is not going to contain the same amounts of phytochemicals as a whole sunflower kernel. The same applies to high quality soy lecithin and purified phospholipids extracted from soy lecithin – neither are going to contain the same amounts of the phytochemicals found in raw soybeans.
 Dr. Katherine Phillips of the Virginia Polytechnic Institute and State University compiled a comprehensive paper that covers the range of phytochemicals found in sunflower kernels in her Final Report on the “Phytochemicals in Sunflower (Helianthus annuus)” from April 2000. This paper can be downloaded from the National Sunflower Association at http://www.sunflowernsa.com/seed/sunflower-kernels-in-bakery-foods/phytochemicals-in-sunflower-kernel/.
Are the LypriCel® products safe for pregnant and/or breastfeeding women?
While the LypriCel® products contain nutrients that are vital to a healthy mother and baby, we recommend consulting with your healthcare practitioner before consuming any LypriCel® supplements while pregnant or breastfeeding.
Should I take the LypriCel® products on an empty stomach?
We recommend you take the products on an empty stomach because they will enter the bloodstream faster, however the products may be taken with food or after a meal and they will still be fully absorbed by the body.
For those who are prone to low blood sugar levels, the LypriCel® B Complex Plus should be taken just before a light snack or meal. Hypoglycemic substances, like caffeine, should be avoided.
Can I mix LypriCel® products in hot beverages like coffee or tea?
We do not recommend mixing any of the LypriCel® products in hot beverages like coffee or tea. For best results, we recommend taking the product with a cool beverage.
How much LypriCel® product can I take per day?
The recommended dosage of each LypriCel® product is one packet, taken 1 to 2 times per day. We recommend that you consult your healthcare practitioner before taking dosages that are higher than the recommended dosage.
Please note the LypriCel® products are not intended to prevent, cure or treat any specific health condition or disease. If you are experiencing a health problem, we recommend finding a healthcare practitioner that is experienced with advanced, alternative medicine.
Can I still use the product if it was outside in extremely cold or hot temperatures?
Yes! The LypriCel® products are routinely tested for changes in consistency and ingredient concentration at -4°F/-20°C and 104°F/40°C. When stored at -4°F/-20°C , the active ingredients will remain effective for at least 2 months, but the integrity of the liposomes may be damaged when frozen for more than 2 months. When stored at 104°F/40°C, the active ingredients of each product will remain effective for 1-2 months.
Why do you use preservatives in the LypriCel® products?
Preservatives are used in our products to prevent the growth of harmful bacteria and mold. We use preservatives that are best suited for each formulation. We only use the minimum amount necessary to provide you with safe, effective products.
Is there foil used in the LypriCel® packaging?
The LypriCel® packet is comprised of a silver material that is laminated with two layers of polyethylene to provide a barrier between the layer of foil and the liquid product. This barrier protects the product from potential leaching, and from oxygen and moisture.
Are LypriCel® products safe for children?
The LypriCel® products are formulated for adults. Please consult your child’s physician before giving your child any LypriCel® product.
Are the LypriCel® products safe for pets?
The LypriCel® products are formulated for humans. Some of our customers have chosen to supplement their pet’s diet with the LypriCel® Vitamin C and GSH, and have seen positive results. We recommend consulting with your veterinarian before starting any supplementation program for your pets.
Should I consult my doctor before taking LypriCel® products?
We recommend you consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you suspect you may have a health problem.
You should consult your doctor before starting a supplementation program that includes any form of vitamin C if you have hemochromatosis, any type of hemolytic anemia, G6PD eficiency, known kidney insufficiency or failure, or you are currently taking a blood thinner like warfarin (Coumadin).
Are there any supplements or medications that should not be taken with LypriCel® products?
The LypriCel® products contain high-potency nutrients that should not interfere with other common dietary supplements when taken by a generally healthy person. If you are taking other dietary supplements under the direction of a physician, we recommend consulting your physician before adding LypriCel® supplements to your regimen.
While the products contain well-researched nutrients that are taken by millions of people around the world, it is possible they could interfere with certain medications. For example, vitamin C in any form can lessen the blood-thinning effects of Coumadin or Warfarin. We urge anybody on either of these medications to supplement vitamin C and any other antioxidants under the guidance of their physicians only, so that the desired prolongation of prothrombin time can be achieved.
If you are on prescription medication, we recommend you consult your healthcare professional or pharmacist before taking any LypriCel® supplements. We also recommend you consult your healthcare practitioner before taking LypriCel® R-ALA if you are taking glucose lowering medication, or receiving treatment for under-active or over-active thyroid.
Can I blend the LypriCel® products in a food processor or blender?
We do not recommend blending any of the LypriCel® products in a food processor or blender.
LypriCel® supplements are encapsulated in liposomes. Although these tiny bubbles are impervious to digestive juices and protect their valuable contents from oxidative degradation, they can be damaged with heat or violent agitation.
Is there any soy protein in the LypriCel® products?
We use Essential Phospholipids (EPL), which are made from non-GMO soy lecithin. Virtually all of the soy protein, which is of allergic concern to some individuals, is removed from the EPL during the extraction process. While we cannot guarantee our products do not contain trace amounts of soy protein, we routinely conduct DNA testing on each product with an independent laboratory. To date, the laboratory has not been able to detect any amounts of soy protein in our products.
Can I take the LypriCel® products at the same time?
Yes, the LypriCel® products can be taken at the same time.
Can I still use the LypriCel® Vitamin C if the packets are puffy?
Yes! The packets may expand as latent air from the filling process tends to expand over time. This does not affect the quality of the product.